Basis Errors and Solutions

Symptom

Scenario is valid when using the BAPI’s.
Once the case is opened , the attributes are read from DB and saved in buffer. If the attributes are changed other than by using ‘BAPI_CASE_CHANGEATTRIBUTES’ [ for eg: directly updating the db tables ], the values in the buffer still holds the old values [ if refresh is not called].
Now reading the attributes by ‘BAPI_CASE_GETATTRIBUTES’ , does not return the new values as BAPI reads the buffer values.
Other terms

refresh, bapi ,case,attributes,change, get
Reason and Prerequisites

No option was available to read attribute values from the database.
Solution

Please implement the following manual steps before applying the note.
1. Add optional import parameter in ‘BAPI_CASE_GETATTRIBUTES’.
# Goto transaction SE37.
# type ‘BAPI_CASE_GETATTRIBUTES’ and click on ‘change’ button.
# Goto Import tab, and add the following parameter :
- Parameter Name : IM_RESELECT_DB
- Typing : type
- Associated type : BAPISRMREC-BOOLEAN
- Default value : ‘ ‘
- Optional :
- Pass Value :
- Short text : Read Attributes From Database
# save and activate the BAPI.
2. Apply the note
3. Add the parameter in the BOR interface.
# Goto transaction ‘SWO1′
# type ’scase’ and click on ‘change’ button
# Expand ‘Methods’, the select ‘Case.GetAttributes’ & click on ‘Parameter’ button.Click on ‘Create’ button.
# Pop up asking for ‘create with ABAP dictionary field proposal’ appears, select ‘NO’.
# Add the following parameter.
- Parameter : RESELECT_DB
Under ‘Texts’,
- Name : RESELECT_DB
- Description : Read from DB
Under Parameter Attributes,
- Import : < check the checkbox >
- Name in Function Module : IM_RESELECT_DB
Under Data type reference
- Select ABAP Dictionary.
- Reference Table : BAPISRMREC
- Reference Field : BOOLEAN
# save the parameter.

4. After applying the note, Generate the ’scase’ BOR.
# Goto transaction ‘SWO1′
# type ’scase’ and click on ‘change’ button.
# click on ‘generate’ button