Bar chart / net chart: Printing not possible

July 12, 2009 at 2:14 am

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  1. Bar chart / net chart: Printing not possibleSymptom Printing of bar and net charts is not possible. An error pop-up is displayed showing a big red cross only. No error message is displayed. Other terms SAP GUI for Windows;...
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Symptom

Printing of bar and net charts is not possible. An error pop-up is displayed showing a big red cross only. No error message is displayed.
Other terms

SAP GUI for Windows; sapgui; varchart; netronic
Reason and Prerequisites

Program error introduced with SAP GUI 7.10 patchlevel 13.
This error happens with the old external graphic executables only (gnbax.exe and gnnexe.exe). The integrated graphics (sapbarc.ocx and sapnetz.ocx) are not affected.
Solution

The issue described above will be fixed by a SAP GUI for Windows patch. In section “SP Patch Level” you can find information which patches contain the respective correction.
Please install this patch or a newer one (SAP GUI patches are always cumulative).
If the section “SP Patch Level” is not available or the information about which patch contains the correction is missing, this means that this has not been determined, yet. In this case please re-check this note at a later point of time.

Expected delivery dates of SAP GUI for Windows patches

If the patch which contains the correction from this note is not yet delivered, you can check note 1053737 for the expected delivery date. Additionally you can subscribe to the following thread in SAP Developer Network to receive a notification whenever a SAP GUI for Windows patch is delivered:
https://forums.sdn.sap.com/thread.jspa?threadID=449137&tstart=0

Downloading SAP GUI patches

All SAP GUI patches are available on SAP Service Marketplace. Detailed information about the location of the patches can be taken from note 563161. Note 330793 explains how to download patches from SAP Service Marketplace.

Installation of SAP GUI for Windows patches

The installation of SAP GUI for Windows patches is documented in the SAP GUI Installation Guide. You can find this guide under http://sdn.sap.com/irj/sdn/sap-gui.
Note 535308 also contains information on how to apply these patches.

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