Basis Errors and Solutions

Symptom
Your system has several server nodes. The Message Overview shows a number of Messages that does not match the number of Messages shown in Message Monitoring or when directly checking the XI Messages on the database.
Other terms
RWB, Message Monitoring, Good Morning Page
Reason and Prerequisites
Synchronisation error in database access can lead to errors when [...]

Symptom
You click on one of the counters in the Message Overview, that shows the number of Messages of a certain scenario and in a certain status. A new window opens that should redirect to Message Monitoring to display the single Messages for the selected counter. Instead of loading the correct page, [...]