July 23, 2009 at 8:26 am
Symptom
Suppose user does not have authorization to display a case
(object S_SCMG_CAS), then while accessing the case from other applications, dump occurs in the start up function module of records management.
Other terms
dump, framework, record, case, rfc, exception , inbox
Reason and Prerequisites
Program error in start up function module.
Solution
Manual activities required.
Please add the following text element into [...]
July 17, 2009 at 6:42 pm
Symptom
RM_AUDIT gives the total number of active objects in the application.
It does this by counting number of objects created for all active
record models.
First run the function RM_AUDIT and get the count of objects, that is
the total number of records. Now create a case and run RM_AUDIT again.
The count remain the same. RM_AUDIT does not count [...]
July 13, 2009 at 7:05 am
Symptom
Suppose user has created records based on a record model which is in German Language. Now the user has traslated the nodes of a record model into different language(say english) but structure and model nodes of old records still appears in German language.
Other terms
Record, Record Model, Structure Node, Model Node, Language
Reason and Prerequisites
There [...]
July 7, 2009 at 12:10 am
Symptom
On the successful creation of a new record or record model, error entries are written in the application log. Error message says ['Document damaged: Contains no versions'].
Other terms
slg1, record, model, document, error message, version, variant, creation, damaged, application log
Reason and Prerequisites
This above mentioned entry was being written in the application log
because even before [...]
July 1, 2009 at 5:12 am
Symptom
Perform Search on documents/Records and provide the value to any
of the multiple-valued attributes.
The Search result is displayed with the wrong value [ the value of the previous attribute in the search result ] in the multi valued attribute column.
Other terms
search, document, record, multi value, attribute
Reason and Prerequisites
While looping through the search result, a flag [...]
June 28, 2009 at 5:59 pm
Symptom
System checks for the delete activity ‘06′ defined in S_SRMRECST for cut and paste activity in the record structure.
Other terms
Cut, Paste, Cut & Paste, Record, S_SRMRECST, Authorization, Structure, Delete
Reason and Prerequisites
Currently check has been made for authorization while removing the element from the structure which holds good for Cut & Paste activity also [...]
June 28, 2009 at 5:58 pm
Symptom
Transport authorization for a document object is checked for user even if user wants to delete a document which has a content model of type Non Transportable.Hence, user is not able to delete the document.
Other terms
record, case, transport authorization, delete, document, content model, transportable
Solution
Please implement the note.
June 26, 2009 at 11:27 pm
Symptom
In 620 release, open a record in edit mode. Rename a record instance element(record/case instance) and save the record. Then double click on the instance to open it and modify and save it. Now the renamed instance of the record is overwritten by the original instance name.
Other terms
case, record, rename, instance, edit
Reason [...]