Clicking Close button in Logon Control pops another dialog

July 1, 2009 at 5:11 am

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Symptom

In Logon Control, clicking on “Close” button from System dialog displays another dialog for inputting the logon credentials.
Other terms

wdtlog.ocx, wdtlogU.ocx, Close button, ALT + F4 Close, R/3 System dialog.
Reason and Prerequisites

Program error
Solution

The issue described above will be fixed by a SAP GUI for Windows patch. In section “SP Patch Level” you can find information which patches contain the respective correction.
Please install this patch or a newer one (SAP GUI patches are always cumulative).
If the section “SP Patch Level” is not available or the information about which patch contains the correction is missing, this means that this has not been determined, yet. In this case please re-check this note at a later point of time.

Expected delivery dates of SAP GUI for Windows patches

If the patch which contains the correction from this note is not yet delivered, you can check note 1053737 for the expected delivery date. Additionally you can subscribe to the following thread in SAP Developer Network to receive a notification whenever a SAP GUI for Windows patch is delivered:
https://forums.sdn.sap.com/thread.jspa?threadID=449137&tstart=0

Downloading SAP GUI patches

All SAP GUI patches are available on SAP Service Marketplace. Detailed information about the location of the patches can be taken from note 563161. Note 330793 explains how to download patches from SAP Service Marketplace.

Installation of SAP GUI for Windows patches

The installation of SAP GUI for Windows patches is documented in the SAP GUI Installation Guide. You can find this guide under http://sdn.sap.com/irj/sdn/sap-gui.
Note 535308 also contains information on how to apply these patches.

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